Identity of the Controller
- Owner: QUINTO HOME, S.L. (Santa Catalina Decoración)
- Tax ID: B75189043.
- Registered address: Calle San Martín, nº4, 20005 Donostia–San Sebastián (Gipuzkoa), Spain.
- Email: tienda@santacatalinadecoracion.com. Tel.: 943573861.
- Domain: www.santacatalinadecoracion.com.
- Registered in the Gipuzkoa Companies Register, Volume 2827, Folio 217, Page SS-40276, Entry 1.
Personal Data We Process
We process the categories of data that you provide us or that are generated by the use of our services:
- Identification and contact data (name, surname, DNI/NIE, email, telephone, address).
- Transactional and billing data (means of payment, invoices, orders, returns).
- Communication and customer service data (queries, after-sales support).
- Browsing/site usage data (IP address, online identifiers, cookies; see the Cookies Policy).
Purposes of the Processing
- To address queries and requests made through forms, email or telephone.
- To manage pre-contractual and contractual relationships: quotes, sale, delivery, installation and after-sales service.
- Invoicing, accounting and fulfillment of legal obligations.
- Improvement of the web experience, analytics and site security (see Cookies Policy).
Legal Bases
- Execution of a contract or application of pre-contractual measures (art. 6.1.b GDPR).
- Consent (art. 6.1.a GDPR), for example, for sending commercial communications by email/SMS when necessary.
- Compliance with legal obligations (art. 6.1.c GDPR), e.g., tax and accounting.
- Legitimate interest (art. 6.1.f GDPR), e.g., security of the network/facilities, service improvement and communications about products similar to those contracted.
Retention Periods
We retain the data for the time necessary to fulfill the indicated purposes and, subsequently, during the limitation periods of legal liabilities. For guidance purposes.
- Accounting and tax documentation: 6 years (Commercial Code) and/or those required by tax regulations.
- Customer and after-sales histories: for the duration of the relationship and up to 5 years after its termination for possible liabilities.
Recipients and Data Processors
- Providers that provide services for Santa Catalina Decoración (web hosting, email, CRM, messaging, installation and maintenance), under data processing agreements in accordance with art. 28 GDPR.
- Financial entities and payment gateways, for the management of collections/payments.
- Legal, accounting or auditing advisors, when necessary.
- Administrations and public authorities, for legal obligations or requirements.
- Third parties located outside the EEA when essential; in that case, we will apply adequate guarantees (standard contractual clauses, etc.).
Rights of Individuals
You may exercise the rights of access, rectification, erasure, opposition, restriction of processing and portability, as well as withdraw consent at any time. To do so, write to tienda@santacatalinadecoracion.com or to the address indicated, proving your identity. If you consider your rights violated, you may complain to the Spanish Data Protection Agency (www.aepd.es).
Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss or destruction. We periodically review these measures according to the risk.
Minors
Our services are not directed to minors under 14 years of age. If we detect data from minors without authorization, we will delete them.
Changes to the Policy
We may update this policy to reflect legislative or processing changes. We will publish the current version on the website.